Privacy Policy

1. General
At Miss Lilly, we protect your privacy.
When you visit our webshop or shop with us, we only collect the information necessary to deliver your goods, provide good customer service and give you the best possible experience.
We take care of your information and never share it with others without reason.

2. Data Controller
Miss Lilly
Email: frokenlilly@gmail.com

3. What information we collect
We only collect the information you provide to us when you:
  • making a purchase
  • sign up for our newsletter
  • contact us via the contact form
  • or communicate with us via email
The information may include:
  • Name
  • Email address
  • Telephone number
  • Delivery information (if applicable)
  • Payment information (processed securely through our payment provider)
  • IP address and cookies (used for statistics and improvement of the webshop)

4. Purpose of the processing
We use your information to:
  • To be able to process and deliver your order
  • To communicate with you about your order or inquiry
  • To send newsletters (only if you have given your consent)
  • To improve the webshop and your experience

5. Storage and safety
We keep your information securely and only for as long as is necessary for the purpose for which it was collected.
All data is treated confidentially and we use technical and organizational security measures to protect it against unauthorized access, loss or misuse.

6. Disclosure of information
We only share information with third parties when it is necessary to operate the webshop, e.g. with:
  • Payment providers (to process payments)
  • Delivery companies (to ship your goods)
  • Hosting and IT partners (to ensure operations and support)
These partners exclusively process data on our behalf and in accordance with applicable legislation.

7. Cookies
Our webshop uses cookies to improve functionality, remember your preferences and collect anonymous statistics.
You can always delete or block cookies via your browser.
(Read more in our [cookie policy], if applicable.)

8. Your rights
You have the right to:
  • gain insight into what information we have about you
  • have your information corrected or deleted
  • withdraw your consent
  • Complain to the Danish Data Protection Agency if you believe that we are not processing your information correctly
Please contact us via email if you wish to exercise your rights.

9. Changes to the Privacy Policy
This privacy policy may be updated on an ongoing basis if there are changes in legislation or in our way of handling personal data.
The latest version will always be available on this page.

📧 Contact
Do you have questions about how we handle your information?
You are always welcome to contact us at: frokenlilly@gmail.com